Magdalena Glen – Tour Operations Executive

Cornwall, England

Originally from Poland, Magdalena (or Magda) fell in love with the UK during a school exchange programme to South Wales in 2014. Charmed by ancient castles, green fields full of sheep and delicious Bara Brith (a traditional Welsh cake), she returned to Wales a year later to live permanently in Cardiff.

Since 2015, Magda has worked in a number of customer-facing and hospitality roles whilst also studying to complete her diploma in Travel and Tourism at Cardiff and Vale College. Magda’s first work with adeo Travel came in 2018 when she undertook a period of work-experience with us as part of her college apprenticeship. She stayed in touch and owing to her growing enthusiasm and expertise for inbound travel, she returned to adeo Travel a year later to work initially part-time before being offered a full-time position in 2019 after she completed her studies. Magda is now an integral part of the team; working in the role of Tour Operations Executive she is responsible for many areas of finance, website development, product and logistics.

becoming friends with Dartmoor pony

Magda has always had a passion for travel; her interest was sparked as a child when her parents would take the family on trips across Poland and beyond. By the age of 18, Magda had already visited 17 countries across Europe – either for education or holidays. Now in her twenties, she is planning to tick many more countries off her bucket list. Magda loves meeting people from different countries and cultures and she even hosts international guests in her house here in Cardiff via an online home-stay rental platform. During her time in the UK Magda has continued to visit destinations across the country including London, Bath, York, Manchester, Tenby, the Cotswolds, the Lake District, Devon and Cornwall.

Besides travelling, Magda enjoys reading, playing board games, solving puzzles and spending time with friends and family. She also likes to keep fit in the gym and once did a parachute jump!

Q&A Section

We asked our travel consultants some questions about their time in the travel industry and here’s what Magdalena had to say…

What’s your favourite destination in Britain and why?

I love the seaside! Sandy beaches, dramatic and craggy coastlines, stretching to the horizon blue waters and, of course, beach-related activities, such as eating ice creams, sunbathing, bird watching, swimming, and sunset & sunrise admiring are always very recharging for me. As British seaside is absolutely spectacular, I’d go anywhere, anytime! However, so far, Cornwall in England and Pembrokeshire coast in Wales (particularly Three Cliffs Bay) completely stole my heart with Tenby being my favourite escape town. This charming colourful and medieval walled town and seaside resort has a lot to offer, including four beautiful beaches – North, South, Castle and Harbour, boutique and artisan shops, art galleries, an array of seafood eateries and restaurants, and many points from which to admire the breath-taking views.

What’s your must-see Britain attraction?

A must-see British attraction for me has to be The Minack Theatre! Spectacularly located, the amphitheatre carved in to the Cornish cliffs of Porthcurno in South West England is over-looking churning waters of the Atlantic Ocean. Absolutely stunning attraction! Dramatically set, Minack Theatre is inspired by Ancient Greek amphitheatres from 600 BC and was formed by a Derbeian Rowena Cade, who in 1920s with no special machinery but hand tools, built the stairs-seats from cement, concrete and, most importantly, the sand from a beach below she had to carry on her back, creating a truly unique place to perform. Today, theatre stages over 200 performances a year, including not only plays, but also operas, musicals and concerts. With breath-taking vista, ocean breeze and ancient ambiance, the theatre under the stars is visited by more than 250,000 tourists each year. Complimented by the beauty of nearby subtropical plants in the Minack Gardens, Rowena’s impressive Minack House carved in the beach cliff, a museum dedicated to Cade and a café to rest, you could spend a whole day there! I will definitely be back to watch a play by the sunset one day!

What’s the hotel you most like recommending for clients and why?

Loyal to the seaside, I’d recommend our guests to stay at the Twr y Felin Hotel. Located in St Davids in the beautiful Pembrokeshire Coast National Park, Twr y Felin Hotel is a sophisticated, luxury hotel set in a former 19th-century windmill. The hotel is a pleasant 10-minute walk from Caerfai Bay and the famous Pembrokeshire Coast Path as well as the centre of St Davids village and its 12th-century Cathedral. Twr y Felin is an elegant hotel providing adults-only accommodation in one of Wales’ most scenic regions. Bedrooms are contemporary and stylish with modern fittings and featuring bespoke pieces of art. The two AA Rosette Blas Restaurant located on-site, offers seasonal menus based on local Welsh produce. You can relax in expansive gardens and plush lounges or sit by the bar featuring more unique artwork.

What’s the biggest travel challenge you’ve overcome?

One of the challenges I had to overcome during my travels were rail strikes, when my train was cancelled and I couldn’t reach the home on time. As there was no other option, I had to book last-minute stay at the hotel and wait for the next day. The best advice for any challenge though is not to panic! Put your mind to finding a solution instead and don’t be afraid to ask for help at your hotel reception, local information desks or indeed, if you’re travelling with adeo Travel, you can call your consultant for expert help and advice!

What’s your top tip for your clients coming to Britain?

My top tip for anyone coming to Britain would be to try the traditional Afternoon Tea (or at least Cream Tea)! The very British tradition of taking afternoon tea began with Anna, the seventh Duchess of Bedford and a close friend of Queen Victoria, who popularised the concept of late afternoon snack in 1840. Nowadays, an Afternoon Tea typically consists of several types of fresh finger sandwiches, fresh scones with clotted cream and preserves, various homemade cakes and pastries, all accompanied by a tea or coffee. The custom is very much popularised in Britain. Many restaurants and hotels pride themselves in various themes, combining international cuisines or menus inspired by books (for example “Alice in Wonderland” or “Harry Potter”).

What’s the best thing about being part of the adeo Travel Team?

One of the best thing about being part of adeo Travel Team is the possibility of travelling across Great Britain. Thanks to our familiarisation trips, where we check on the quality of the products we provide and to gain even more knowledge about destinations and attractions that we offer (check our travel blog under #adeoontheroad to read about our adventures), I have been to many quaint and unique places I would probably never visit, such as Clovelly village. Being from Poland however, and still having my family there, another best part is the flexibility to work remotely from a different country (as well as my Cardiff home too of course!). Spending a whole month around Xmas time is always precious and recharging (even though I have to work during the week 😋), and I am glad that adeo offers such a great possibility!

What’s your next holiday destination?

My next destination in Britain is definitely Edinburgh! I’ve been meaning to visit the enchanting Scottish capital for years now and I would love to explore its cobbled streets, see the elegant architecture and hallmarks of a long and turbulent history, visit Edinburgh Castle, Old Town and Princess Street, and experience the Scottish culture. My next planned holiday however is in sunny Madeira, Portugal. I’m planning to rent a car with my partner, travel around the island, stay in different B&Bs and feel the local experience.

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